Jumat, 17 April 2015

The Customer is Always Right




Do you agree that the customer is always right?

No! I do not agree that the customer is always right. Because the relationship between employees and customers should be a mutually beneficial relationship. Between them must have good communication and should be mutual respect. But, the customers feel that they should be given the maximum service, without thinking that employees can make mistakes unintentionally. Employee shall perform services as possible in order to get sympathy from the customer.

 My good Experience as a Customer

A few months ago I went to a beauty salon. Provided a very comfortable place and the service was awesome. The women will feel like a queen for a day. Hospitality employees who were there so make customers comfortable, so customers are welcome to linger there.
When I came there with my mom, we were greeted with a friendly greeting. We are welcome to sit and wait for our turn. We were given some snacks such as candy, cookies, and a glass of water. We also provided many beauty magazines to read while we were bored. Very satisfactory service to a beauty salon. The price offered is not too expensive, we can indulge ourselves with reasonable price and good service.








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